According to J. Richard Hackman’s 40+ years of research, what teams need to thrive are: a compelling direction, a strong structure, and a...

Labor Issues? Can’t get or keep ‘em? Where did everybody go? There used to be people applying… Yep, it’s hard to find help. It’s the new...

Ok, so we are still on lock down. It is a huge bummer and will require some tightening of our belts. BUT, we will get through this! Hang...

I'm sure of it - but it so often seems like it is. What happened to gracious service? Servers who take the time to answer your questions...

empathy noun em·​pa·​thy | \ ˈem-pə-thē \ Definition of empathy 1: the action of understanding, being aware of, being sensitive to, and...

Find out what it means to me... And everyone you work with! Great teams start with mutual respect. Managers don't get respect just...

You need employees. You need employees that will stay. You need employees that have common sense, positive energy and enthusiasm. You...

The Customer is King. We have all heard that at one time or another. Let’s talk about that. Customers; Without them, our business...

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