Look - Spring is still coming! The world has not ended. Just our regular routines have. Its time to reflect on what has worked and what...

I'm sure of it - but it so often seems like it is. What happened to gracious service? Servers who take the time to answer your questions...

empathy noun em·​pa·​thy | \ ˈem-pə-thē \ Definition of empathy 1: the action of understanding, being aware of, being sensitive to, and...

You need employees. You need employees that will stay. You need employees that have common sense, positive energy and enthusiasm. You...

I walked into a restaurant the other night. The host was on her cell phone and didn't notice me. I stood there for a minute or two and...

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